Dynamics CRM

Attract more prospects, increase sales and close deals faster with Microsoft Dynamics CRM

Earn customers for life

iT1 Services was one of the first integrator to establish a dedicated support practice for Microsoft Dynamics CRM. We are also a Gold Certified Partner with one of the largest teams in the world.

We help you get the most out of Dynamics, both as a traditional on premise software or through the cloud. Our services include consulting, road map development, testing, maintenance and migration.

Comprehensive Operational Framework

Microsoft Dynamics CRM helps improve customer relationships by putting the right tools and information in the hands of your organization’s sales, marketing and service professionals. We offer industry‑specific and task‑specific software frameworks and tools that help organizations more quickly and easily integrate Microsoft Dynamics CRM into their existing applications and IT infrastructure. The frameworks target specific industry requirements, such as:

  • Loyalty Management: A comprehensive software framework supporting promotional campaigns. It provides automatic transitions between tiers, accrual and redemptions; configurable business rules engine; and integrates with external point‑of‑sale systems and e‑commerce portals.
  • Healthcare Patient Management: A robust framework for patient data. It includes configurable business rules for advanced care management; modules for patient education and community outreach management; and provides integration with Microsoft Amalga.
  • Wealth Management Solution: A framework that help financial advisers more effectively manage client relationships. This solution provides comprehensive customer information for increased cross‑sell and up‑sell capabilities.